Customer support and service administration define this Altec prospect. Use Microsoft Word, Excel, problem solving, and communication skills supporting essential equipment services.
The Service Support Representative supports Administrative, Inventory, Parts, and Estimating service areas. You will respond to inquiries, resolve customer issues, and communicate needs to appropriate Altec teams. The work includes service requests, repair orders, inventory, and parts support.
Key Responsibilities: Create accurate and timely repair orders
Address customer, supervisor, and vendor service questions
Open and close Service Requests to customer requirements
Resolve Level 1 and 2 Installed Base updates
Enter stock parts orders and research parts
Requirements: High School Diploma or GED required
Two years of related industry experience required
Hydraulic or mechanical background preferred
Strong Microsoft Word and Microsoft Excel skills
Excellent written and verbal communication
Support Altec customers through accurate administration, parts coordination, analytical problem solving, and responsive service communication.

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📌 Altec Service Support Representative (Alberta)
🏢 Altec
📍 Alberta