Work from home with CFIB while helping small businesses resolve questions involving operations, legislation, government programs, and business resources nationwide.
This Bilingual Small Business Support Representative provides practical advice and tools to Canadian business owners. Reporting to the Manager, Business Resources Contact Centre, you will support inquiries about human resources, financing, taxation, regulations, and labour legislation. You will stay current on relevant programs and legislation, interact with government agencies, and collaborate with legislative, savings, sales, and other colleagues. Success requires skilled communication, confidentiality, accuracy, and dependable problem-solving.
Key Responsibilities: Provide sound advice to Canadian business owners
Address questions about financing, taxation,



and labour legislation
Monitor legislation affecting small-medium enterprises
Work with government agencies for SME-related matters
Develop tools through webinars and YouTube recordings
Requirements: Work-from-home availability
Fluency in English and French, written and verbal
Professional interpersonal skills and positive representation
Integrity, confidentiality, tact, and accuracy
Microsoft tools working knowledge and relevant education
Bring bilingual service, business resources knowledge, and careful analysis to CFIB’s remote support for small-business owners nationwide.

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📌 Remote Bilingual Business Support Representative (Ontario)
🏢 Canadian Federation of Independent Business
📍 Ontario