Lead B2B sales and customer experience operations at Teleperformance’s Toronto office, using coaching and escalation management after onsite onboarding.
This full time B2B Sales Supervisor role supports a supplier serving dental offices with home care products. You will direct sales and customer service teams, clarify expectations, and improve delivery quality. The position reports to the B2B Sales Manager and requires two to three years of B2B and B2C sales experience.
Key Responsibilities: Direct daily sales and customer service operations
Coach teams through complex problems and skill development
Implement standards, governance, and process improvements
Present business reviews to clients and stakeholders
Handle critical escalations and act on lessons learned
Requirements: Two to three years in B2B and B2C sales
Two years of supervisory experience
Experience cultivating lasting client partnerships
Analytical ability to evaluate metrics and drive action
CRM proficiency and contact center sales leadership preferred
Apply sales leadership, team coaching, analytical judgment, and escalation management to support Teleperformance’s Toronto operations.

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📌 B Sales Supervisor Toronto (Ontario)
🏢 Teleperformance
📍 Ontario