Support ACX Dartmouth customers through automotive appointments, lease milestones, and financing conversations in Dartmouth, Nova Scotia. Use CRM tools and skilled communication daily.
The Customer Service Representative supports the Loyalty Department while handling lease finance and cash portfolios. You will manage customer follow-ups, appointment booking, and inbound and outbound calls. The work also includes explaining residuals, payments, vehicle upgrades, and product features while tracking customer interactions and conversions.
Key Responsibilities: Deliver consistent customer service aligned with quality expectations
Book appointments using scripts and CRM tools
Follow up on service visits and lease milestones
Explain residuals, payments,



and vehicle upgrades clearly
Generate performance reports covering appointments and conversions
Requirements: Professional verbal and written communication skills
Ability to manage multiple tasks with attention to detail
Comfort working toward proposed targets
Microsoft Office, Google Workspace, and CRM proficiency preferred
Legal authorization to work in Canada
Apply automotive customer service, CRM, and communication skills to support ACX Dartmouth appointments, portfolios, and customer relationships.

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📌 Automotive Customer Service Representative (Nova Scotia)
🏢 Autocanad
📍 Nova Scotia