Support pediatric patient services at CHEO in Ottawa using Epic, Cadence, referrals, and appointment scheduling. Bilingual English and French communication is essential.
The Patient Service Clerk registers patients, schedules appointments, prepares charts, and maintains patient lists and workqueues. This position supports clinic operations through patient and family communication, registration standards, referral management, and follow-up coordination. Approximately six months of related experience is essential.
Key Responsibilities: Create patient profiles and complete registration in Epic Cadence
Input, scan, and update electronic referrals
Schedule current, return, and follow-up patient appointments
Greet families, verify information, and complete clinic check-ins




Monitor workqueues, recall lists, charts, supplies, and clinic files
Requirements: Secondary School Graduation Diploma
Approximately six months of related experience
Knowledge of Epic, Sunrise, and Outlook software
Ability to adjust priorities and communicate effectively
Bilingual English and French communication, plus Level 1 Criminal Record Check
Bring Epic registration, scheduling, referral management, and bilingual communication skills to pediatric clinic services at CHEO in Ottawa.

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📌 Patient Service Clerk Epic Scheduling (Quebec City)
🏢 CHEO
📍 Quebec City