Make technology work reliably as an IT Support Specialist handling device setup, account provisioning, and troubleshooting for clients and teams. Occasional local travel is part of this position.
As a Tech Support Specialist, you will support a small, team-oriented startup serving specialized alternative markets. Your work covers client onboarding, internal support, basic connectivity and login troubleshooting, and documentation. The role suits someone with IT support experience, strong organization, and clear communication. You will help improve internal IT processes as operations grow.
Key Responsibilities: Set up phones, devices, and client email accounts
Provision accounts for clients and internal users
Troubleshoot setup, connectivity, and login issues
Coordinate handoffs during client onboarding and offboarding
Document recurring issues and suggest process improvements
Requirements: Prior IT support, helpdesk, or troubleshooting experience
Strong organizational and problem-solving skills
Clear communication with clients during technical processes
Comfort with occasional local travel
Adaptability and proactive work in startup environments
Apply your troubleshooting, communication, and organizational strengths while supporting devices, accounts, onboarding, and efficient technology operations.
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📌 IT Support Specialist Device Setup (Ontario)
🏢 Interior Health Authority
📍 Ontario
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