Bring luxury retail experience and polished client communication to Holt Renfrew as an Assistant supporting Personal Shopping operations. Advanced Microsoft Office skills are essential.
This Assistant provides partnership and administrative support to the Personal Shopper. Responsibilities span telephone and email communication, appointment coordination, client profile accuracy, merchandise preparation, and retail service follow-up. You will also maintain Personal Shopping Suites, support store readiness, protect client information, and comply with health, safety, and cybersecurity requirements.
Key Responsibilities: Represent the Personal Shopper by telephone and email
Ensure timely, qualified customer service follow-up
Coordinate materials and merchandise for appointments




Maintain suite housekeeping and merchandising standards
Reduce or eliminate loss through effective prevention
Requirements: High School diploma
Previous retail experience preferred
Advanced Microsoft Word, Excel, PowerPoint, and Outlook proficiency
Ability to maintain accurate client information and data
Compliance with privacy policies and cybersecurity measures
Apply your retail service, client communication, and organizational strengths to support refined Personal Shopping experiences at Holt Renfrew.

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📌 Luxury Retail Personal Shopping Assistant (Ontario)
🏢 Holt Renfrew
📍 Ontario