Lead front desk operations at Element by Westin Calgary Downtown using guest service, shift leadership, and hotel systems expertise. This hands-on position supports daily service. The Front Desk Supervisor leads Front Desk Associates in a full-service hotel environment. Responsibilities include guest check-in, reservations, room coordination, cash reconciliation, and operational reporting. The supervisor also coaches associates, maintains brand standards, and leads shifts when management is absent. Key Responsibilities: Supervise Front Desk Associates during daily hotel operations Lead shifts when a manager is absent Process check-ins, check-outs, reservations, and guest requests Reconcile cash logs, transactions, and Night Audit reports Coach associates and support training on hotel procedures Requirements: Previous leadership or senior Front Desk experience Experience in a full-service hotel Proficiency with property management systems Opera experience considered an asset Availability for wide-ranging shifts, weekends, and holidays Bring hospitality leadership, operational accuracy, and coaching skills to the Front Desk Supervisor team at Element by Westin Calgary Downtown. #J-18808-Ljbffr

📌 Front Desk Supervisor Hotel Operations (Calgary)
🏢 Concord Hospitality Enterprises
📍 Calgary