87259# Calypso Production Application Support AnalystMontrealHybridCloud and InfrastructureApplyWith over 30 years of recognized expertise, COFOMO is now a leading Canadian consulting firm specializing in digital and artificial intelligence. Supported by more than 3,000 experts, 10 Centers of Excellence, and 4 offices across the country, we are uniquely positioned to successfully guide our clients through their transformations. Both strategic and tactical, we help organizations across a wide range of industries thrive in today’s rapidly evolving world.## Our promiseHelp our clients succeed and maximize the impact of their transformation initiatives, turning them into powerful drivers of growth and innovation.## Job description**Here's a brief overview of the tasks and responsibilities you'll be able to do:** - Ensure the stability of the Calypso application platform and ensure the availability of end-to-end settlement, messaging, position management, accounting feeding, reporting, auditing, control and automated processing functions; - Proactively monitorthe production setting to prevent performance issues and application downtime; - Resolve complex end-to-end support incidents by leveraging technical expertise and providing tailored solutions; - Manage recurring incidents, manage issues and escalate situations to the appropriate support or development teams when required; - Collaborate with the negotiation, sales and customer service teams to provide technical support; - Administer changes and incidents using ServiceNow and communicate effectively with various stakeholders; - Coordinate interventions with infrastructure teams during server update and upgrade activities to verify application stability; - Work with development teams to fix recurring issues and contribute to application improvements; - Accompany lessexperienced team members and share technical expertise; - Contribute to AI transformation by providing concrete initiatives and use cases, participating in governance, and enabling the automation of manual tasks; - Enhance operationalexcellence through proactive monitoring, incident resolution, and recurrence prevention, while considering impacts on external customers; - Improve the controlframework by contributing to vulnerability remediation, access rights control, and resiliency programs; - Ensure reliability of reference data and adherence to asset management frameworks, including through ServiceNow and ITAM recertification activities; - Maintain effective communication and collaboration with different technology stakeholders in an international context; - Ensure the quality of day-to-day operational activities, promptly report risks and issues, and pay particular attention to user access management, negotiation limits, and critical production activities. **The profile you are looking for is as follows:** - Hold a recognized bachelor's degree from an accredited university or institution of higher learning, or an equivalent international degree; - Possess a minimum of six (6) to seven (7) years of hands-on experience supporting a trading floor, midstream or back-office platform in the financial services industry; - Knowledge of the functional processes related to securities settlement, transaction lifecycle, and Calypso technology; - Master monitoring tools such as Geneos, Dynatrace, Grafana, and Nagios; - Have scriptingskills with Python, Perl, Bash, Shell, PowerShell and PL/SQL; - Familiarize yourself with Autosys and Dollar Universe scheduling tools; - Experience with DevOps technologies Ansible, Jenkins, Bitbucket, Artifactory, and OpenSearch; - Master Java development; - Be familiar with CFT, SFTP, MQ, and JMS file

📌 Calypso Production Application Support Analyst (Laval)
🏢 COFOMO
📍 Laval