Klaviyo is seeking a strategic and ecosystem-minded Partner Manager to grow and develop our network of tech and platform partners in hotel;
You’ll own relationships with leading PMS and Wellness platforms such as Mews, Oracle Opera, Mindbody, and more. Ensure integrations deliver seamless functionality and clear customer value. Lead management, enablement, and expansion of tech partners serving hotels and travel, with one accountable owner per partner Manage relationships with executive, product and customer success contacts at partner organizations to align on mutual revenue goals. Ground every integration priority in customer pain: advocate for improved APIs, workflows, and data sync capabilities only where they solve a problem hotel customers have told us about or that limits adoption. Ensure integrations meet performance, scalability, and user experience standards that customers can see and feel, including consent and data-sync behavior. Maintain a clear view of integration coverage gaps, and prioritize tech targets that unlock customer growth opportunities. Collaborate with Partner Marketing, Regional Sales and BDRs to launch joint GTM campaigns, sales enablement materials, and co-selling initiatives that drive pipeline, integration adoption, and recent ARR for these integrations. Equip BDRs, AEs and CSMs with partner-aligned collateral, target lists, and use cases that demonstrate hotel-specific value, and enable them on partner positioning and ideal customer profiles. Create repeatable frameworks for co-selling and co-servicing within the hospitality ecosystem, including partner customer and CSM introductions. Track key partner KPIs such as pipeline, integration adoption, co-sell impact, and customer outcomes. Using Salesforce and product data to focus effort on the highest-performing partnerships. Proven track record in building, scaling, and monetizing partner ecosystems.



~ Strong technical literacy across API-based integrations, data interoperability, and CRM data (Salesforce). ~ Excellent relationship management and stakeholder communication skills, from technical to executive levels. ~ It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. We empower creators to own their destiny by making first-party data accessible and actionable like never before. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. #

📌 Principal Partner Manager Ii (Quinte West)
🏢 Klaviyo
📍 Quinte West