The Electronics Technician is responsible for diagnosing, assessing, repairing, and restoring various electronic, household appliance, and computer equipment damaged as a result of insurance losses. The technician will perform service calls directly at customers’ locations or in the workshop, while ensuring proper management of equipment and the completion of service reports.
Main Responsibilities:
- Diagnose and assess the condition of damaged electronic, household appliance, and computer equipment.
- Perform technical inspections to identify the nature and extent of the damage.
- Prepare detailed damage assessment reports and reports of work performed.
- Disassemble, clean, repair, and reassemble equipment.
- Perform operational tests and ensure quality control after repairs.
- Handle, transport, and secure various types of electronic and computer equipment.
- Perform service calls directly at customers’ locations or in the workshop, as required.
- Prepare complete service reports after each intervention.
- Manage and follow up on equipment entrusted for repair or assessment.
- Follow work procedures, safety standards, and established deadlines.
- Communicate professionally with customers to explain the work performed and answer their questions.
- Collaborate with various departments to ensure the efficient processing of files.
- Perform various technical and administrative tasks related to service interventions.
Technical Skills:
- Diagnosis and troubleshooting of electronic equipment.
- Assembly and disassembly of electronic devices.
- Repair and restoration of equipment.
- Assessment of damage related to insurance losses.
- Use of diagnostic tools and equipment.
- Safe handling and transportation of electronic and computer equipment.
- Preparation of technical and service reports.
- Strong analytical and problem-solving skills.
Professional Qualities:
- Ability to work independently and a strong sense of responsibility.
- Attention to detail and meticulousness.
- Punctuality and professionalism.
- Strong organizational and priority-management skills.
- Team-oriented with excellent communication skills.
- Ability to work effectively under pressure and in a variety of situations.
- Comfortable interacting with a diverse customer base.
- Adaptability and resourcefulness.