Position Summary

The QA Technician is responsible for supporting WP Innova's quality assurance activities by conducting inspections, testing materials, monitoring product quality, investigating non-conformances, maintaining quality records, and supporting continuous improvement initiatives. The QA Technician works closely with Production and other cross-functional teams to ensure products meet customer specifications and company standards.

Key Responsibilities

- Perform incoming, in-process, and final product inspections to verify compliance with specifications and WP Innova standards
- Perform daily quality control inspections, checks, and testing activities and ensure they are completed accurately and in a timely manner
- Conduct routine quality audits of manufacturing processes and production records
- Verify product dimensions, appearance, functionality, and conformity using inspection and measuring equipment
- Maintain accurate inspection records, testing results, quality reports, and supporting documentation
- Support continuous improvement initiatives, including Lean Manufacturing, 5S, and Six Sigma activities
- Maintain accurate inventory control of quality-related materials and samples and support inventory audits as required
- Identify, communicate quality concerns and recommend corrective actions when required to production operators and supervisors
- Train and educate employees on quality standards, inspection requirements, and best practices
- Develop, revise, train, and follow quality procedures and work instructions as needed
- Follow all company health, safety, and environmental policies and procedures
- Maintain a clean and organized work area in accordance with 5S principles
- Report unsafe conditions and participate in safety improvement initiatives
- Maintain confidentiality of quality, customer, and company information
- Execute management directives and perform other duties as assigned to support quality, production, and operational requirements





Qualifications

Education

- College diploma in Quality Assurance, Manufacturing Technology, Engineering Technology, or a related discipline preferred
- Training in Quality Management Systems (QMS) is considered an asset

Experience

- Experience or exposure to 5S, Lean Manufacturing, and Six Sigma principles is considered a strong asset
- Minimum 2 years of experience in manufacturing QA / QC environment (experience in plastics manufacturing is considered an asset)

Knowledge

- Good knowledge of manufacturing processes and quality control principles
- Positive knowledge of product and process validation methodologies
- Familiarity with inspection tools, measuring equipment, calibration practices, and precision gauges and understanding of Geometric Dimensioning and Tolerancing (GD&T;)
- Good understanding of root cause analysis methodologies, including 5 Whys and Fishbone Diagram techniques

Skills & Abilities

- Ability to train, mentor, and support team members
- Ability to conduct quality inspections independently
- Strong attention to detail and recordkeeping accuracy
- Strong organizational, analytical, and time-management skills
- Proficient in Microsoft Office applications, including Excel, Word, and Outlook

Physical Requirements

- Must be available to work flexible hours and provide support across all shifts as operational requirements dictate, including overtime when needed
- Ability to lift and carry materials weighing up to 35 lbs. (16 kg) on a regular basis
- Ability to stand, walk, bend, reach, and perform repetitive tasks for extended periods
- Ability to safely operate inspection and measurement equipment
- Ability to work in a manufacturing environment with exposure to production equipment and noise

Pay: $17.65-$26.52 per hour

Expected hours: 37.5 per week

Benefits:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement

Work Location: In person

📌 QA Technician (Mississauga)
🏢 WPInnova
📍 Mississauga