SUMMARY: Inter-Globe is seeking an energetic, reliable, customer service-driven individual to join our sales team at our Newton location . The ideal candidate will be highly organized, detail-oriented, ready to learn and a strong team player.

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to:

Responsibilities:

- Greeting clients and visitors
- Taking orders over the phone, email and in-person
- Recording information as needed
- Prepare Invoices
- Updating paperwork, maintaining documents and word processing
- Helping organize and maintain office common areas
- Performing general office clerk duties
- Aiding with client reception as needed
- Maintaining and entering information into the database
- Provide product and pricing information by clarifying customer request
- Select appropriate information; forward information; answer questions
- Handle incoming calls and other communications clearly
- Must speak fluent English
- Offers exceptional customer service, focusing on fostering customer loyalty and growing assigned account sales
- Uses strong product knowledge to enhance the “value-added” component of the sales transaction by anticipating customer requirements, recommending additional products and working to maximize the sales opportunity through up-selling
- Assists customers by offering advice and information on different products
- Performs multiple transactions at once
- Presents a professional sales image to the customer at all times
- Provides assistance and follows up with customer inquiries promptly
- Performs other job-related duties as required (such as stocking shelves, housekeeping etc.)

QUALIFICATIONS:

- Effective selling and relationship-building skills
- Fluent in English (spoken and written) with excellent listening, communication and interpersonal skills and able to assess customer requirements and make product recommendations
- Detail-oriented with strong organizational skills
- Professional, courteous and punctual with a focus on customer service
- Ability to multitask, prioritise,



and work efficiently with minimal supervision
- Must have a positive attitude and be a team player
- Experience and knowledge in this or a related industry is an asset!!

Job Types: Full-time, Permanent

Benefits:

- Business Casual
- Overtime pay
- Vacation pay
- Wawanesa extended health benefits
- And an opportunity to work with a great organization!

Schedule:

- 8-hour shift

Education:

- Any Graduate

Experience:

- Customer service: 3 year

Work Location: In person

Requirements

- Ability to work independently and within a team
- Proficient in the use of computers and Microsoft Office Suite, and QuickBooks
- Excellent communication skills (in person, phone and email)
- Quick and accurate typing and data entry
- Strong sales-oriented attitude
- Previous working experience in sales and office is a must!

Knowledge, Skills & Proficiency:

- Effective communication skills, and good phone skills
- Demonstrated integrity and ethical standards
- Problem-solving and analytical ability
- Accuracy and attention to detail
- Comfortable in a fast-paced environment
- Able to handle difficult customers with diplomacy and tact
- Manages time effectively and adapts quickly to changing priorities
- Able to multi-task
- Team player who works productively with a wide range of people
- Computer literacy with experience using Microsoft Office (particularly Excel and Word)
- Basic math and data entry skills
- Strong English communication skills - both written and oral
- Strong interpersonal skills, positive attitude
- Ability to work both independently and as part of a team

COMPANY OVERVIEW

Inter-Globe Building Supplies Ltd is a one stop destination for providing the best quality exterior building materials and custom flashings to companies and individuals throughout the Lower mainland, BC. Doing business for almost 2 decades, with 3 locations and expanding very rapidly.

Job Type: Full time

Pay: $19.00-$22.00 per hour

Benefits:

- Dental care
- Store discount

Education:

- Secondary School (preferred)

Experience:

- sales: 3 years (required)
- Customer service: 3 years (required)

Work Location: In person

📌 Sales Office Associate / Customer Service (Surrey)
🏢 Inter globe building supplies
📍 Surrey