Job Summary
The Service Manager plays a crucial role in overseeing the service department of an John Deere, and Kubota equipment dealership. This position requires a blend of technical knowledge, customer service skills, and managerial expertise to ensure efficient operations and exceptional service delivery.

Duties
- Manage and supervise service department staff, including technicians and service advisors
- Coordinate service appointments and ensure timely completion of repairs and maintenance
- Provide technical guidance to staff on complex automotive repairs
- Handle customer inquiries, complaints, and escalations in a professional manner
- Monitor service quality to uphold dealership standards
- Oversee inventory management of parts and supplies

Qualifications




- Prior experience in automotive repair or as a mechanic is essential
- Strong customer service skills with the ability to handle diverse customer interactions
- Mechanical knowledge to understand and explain vehicle issues to customers
- Sales experience
- Previous dealership experience is preferred for familiarity with dealership operations

Job Type: Full-time

Pay: $24.00-$30.00 per hour

Benefits:

- Dental care
- Extended health care
- In office parking
- Vision care

Experience:

- Automotive Repair: 1 year (preferred)

Work Location: In person

📌 Service Manager (Echo Bay)
🏢 North Shore Tractor
📍 Echo Bay