All In Physiotherapy, Sport & Wellness is looking for an experienced Medical Office Assistant to join our front desk team in Coquitlam, BC.

We are a busy multidisciplinary clinic offering physiotherapy, registered massage therapy, acupuncture, naturopathic medicine, and clinical counselling.

We are looking for someone who has previous experience working in a healthcare clinic and is familiar with Jane App, extended health direct billing, and ICBC claims.

Responsibilities

- Welcome patients and assist with check-in and check-out
- Answer phone calls, emails, and patient inquiries
- Book, reschedule, and confirm appointments
- Manage practitioner schedules and appointment openings
- Process payments and issue receipts
- Submit extended health insurance claims and manage direct billing
- Handle ICBC claims and related administrative tasks
- Maintain accurate patient records using Jane App
- Communicate with practitioners regarding scheduling and patient needs
- Complete scanning, filing, faxing, and other office duties
- Assist with clinic supplies and inventory
- Keep reception and common areas clean and organized
- Assist with laundry and general clinic tasks
- Complete daily opening and closing procedures





Qualifications

- Previous front desk or administrative experience in a physiotherapy, rehabilitation, or multidisciplinary healthcare clinic
- Experience using Jane App (required)
- Experience with extended health direct billing (required)
- Knowledge of ICBC claims and billing procedures
- Strong written and verbal English communication skills
- Excellent organizational and multitasking abilities
- Friendly, professional, and dependable
- Strong attention to detail
- Ability to work independently and as part of a team
- Ability to handle confidential patient information appropriately

Join Our Team

We are looking for someone who is organized, reliable, and comfortable working in a busy healthcare setting.

Previous relevant clinic experience is required. This position is best suited to someone who can confidently handle scheduling, insurance billing, and daily front desk responsibilities.

If you're interested, please apply through Indeed or email your resume to [email protected]

Pay: $18.25-$23.00 per hour

Work Location: In person

📌 Medical Office Assistant/Receptionist (Coquitlam)
🏢 All In Physio
📍 Coquitlam