DESCRIPTION

BRC is looking for an enthusiastic and passionate individual to join our extraordinary and growing team as a Director of Manufacturing. BRC is a modern office furniture manufacturer, focused on creating meaningful and inspirational workplace experiences. The successful candidate will have the opportunity to work with BRC’s motivated and engaging Team, where inclusivity, diversity, and positive work experiences is our top priority.

POSITION SUMMARY

The Director of Manufacturing will be responsible for providing strategic operational leadership and daily executive oversight across the BRC Group of Companies manufacturing, engineering, quality, facilities, and production support functions including, but not limited to, BRC and Woodlore. Reporting directly to the Vice President of Operations, they will directly manage mid to senior level leadership across Production, Quality, Engineering, Facilities & Maintenance, and Production Planning & Scheduling. The Director will drive operational excellence, maximize plant throughput and material efficiency, maintain strict Health & Safety and Quality Management Systems (including ISO and BIFMA standards), execute long-term capital planning, and foster a positive, high-performing team environment.

RESPONSIBILITIES

- In partnership with executive leadership, establish and maintain the overall strategic vision, operational objectives, and continuous improvement initiatives across all internal plant operations.
- Direct management oversight of manager-level positions including Production Manager, Quality Manager, Engineering Manager, Director of Facilities and Maintenance, and Production Planning and Scheduling Manager.
- Champion all Health and Safety awareness and legislation compliance; actively participate with the JHSC, HR, and the H&S; Manager to create an accident-free workplace and ensure strict adherence to SOPs, Fit for Duty, and hazard reporting protocols across all facilities.
- Oversee the Quality Management System, including ISO 9001 and 14001 external audits, BIFMA Level certification processes, standardized sampling/inspections (across processing centres, sorting, assembly, packaging, and shipping), and Engineering Change Requests (ECRs).
- Review quality metrics, deficiency tracking, and root-cause analyses to resolve recurring product non-conformances and manage supplier non-conformance action plans.
- Direct facilities management activities, ensuring the suitability of security, physical assets, grounds, housekeeping, HVAC, roofing, fire sprinkler systems, environmental compliance, and company-owned vehicles.
- Oversee short- and long-term capital planning, equipment asset cataloging (by manufacture and in-service dates), machinery relocations, building renovations, and new equipment purchasing, delivery, and installation negotiations.
- Direct preventative maintenance plans (quarterly/yearly) for facilities, machinery, and equipment, and managing emergency facility repairs with external contractors and vendors.
- Align customer demand and inventory management with Production Planning & Scheduling to optimize capacity, material staging, and delivery timelines.
- Develop and monitor functional performance against operational targets, analyzing daily, monthly, and annual KPIs to drive financial performance against departmental budgetary commitments.
- Administer staffing, performance management, training, and succession planning in accordance with HR policies while maintaining high team morale and a strong business ethic.




- Handle escalated customer inquiries and complaints, presenting options and updating work orders to resolve issues quickly and effectively.
- Support company development activities, including business expansion, acquisitions, and the disposition of obsolete equipment and assets.
- Other duties as assigned.

QUALIFICATIONS

- 10+ years of progressive manufacturing and facilities leadership experience, with at least 5+ years managing manager-level direct reports in a complex plant environment.
- Furniture knowledge, or experience at an office furniture dealer and/or furniture manufacturer.
- Expert Proficiency in Microsoft Office Suite (Excel, Word, Outlook, Visio), Gantt Charts, ERP/MRP production software, and database tools.
- Bachelor’s Degree in Engineering, Operations Management, Industrial Management, or a related field.
- Comprehensive working knowledge of ISO 9001 and 14001 standards, BIFMA Level certifications, Lean Manufacturing/Continuous Improvement, and Occupational Health & Safety legislation.
- Strong financial acumen, including P&L; management, departmental budget preparation, and short/long-term capital expenditure planning.
- High level of sound, independent judgment, reasoning, and change-management leadership.
- Ability to think strategically and to lead, experience in conflict resolution and a positive and enthusiastic attitude.
- Excellent knowledge of management methods and techniques.
- The ability to work irregular hours and extended shifts as needed.
- Proven ability to schedule, prioritize, and manage cross-functional workflows across multiple operational departments.
- Strong leadership, performance management, mentoring, and coaching skills to motivate and manage performance of personnel, foster teamwork, and maintain high employee morale.
- Excellent oral and written communication skills, proven negotiation, and problem-solving skills to deal diplomatically with team members, suppliers, contractors, and customers; finding the win-win solution to problems.
- Flexibility to pivot on a dime, switching from one project or task to another, without confusing the details, in a fast-paced workplace.
- Demonstrated ability to exercise cost-control measures and implement continuous process improvements under pressure.
- Advanced troubleshooting skills with the willingness to take the initiative and be proactive.
- Valid driver's license; First Aid certification is considered an asset.

COMPETENCIES

- Accountability: Takes personal ownership and responsibility for the quality and timeliness of work commitments. Follows organizational guidelines, professional standards, regulations and principles. Demonstrates reliability and integrity on a daily basis.
- Adaptability: Adapts and responds to changing conditions, priorities, technologies and requirements. Recognizes new information and ideas with a willingness to alter opinions and behaviours. Applies versatility, reasoning and innovativeness in the face of change. Ability to comfortably collaborate in a variety of situations and with diverse individuals.
- Communication: Expresses and transmits information with consistency and clarity,



using active listening techniques in order to effectively understand provided feedback, summarizes information according to the audience in order to promote engagement and increase understanding.
- Critical Thinking: Analyzes and interprets data and information gathered from observation, investigations, formal and informal communication, reports, legislation and others in order to develop conclusions. Reflects on past experience, organizational practices and processes in order to determine the correct course of action. Able to analyze the internal and external environment in order to identify current and future opportunities, challenges and risks.
- Service Orientation: Provides superior service to both internal and external customers. Go above and beyond regular client and organizational expectations by offering added value. Always displays professionalism, respect and dignity in daily interactions.
- Teamwork: Works cooperatively and effectively with others to reach a common goal. Participates actively in group activities fostering a team environment. Brings forward ideas, solutions and concerns to help the team problem solve and solution build.

WORKING CONDITIONS

- Ability to attend and conduct presentations.
- Manual dexterity required to use desktop computer and peripherals.
- Physical ability to conduct facility walk-arounds, machinery inspections where required, stand for prolonged periods of time and lift up to 50 lbs. as required.
- Safety equipment will be required, e.g. Steel-toed Safety boots, Safety glasses/goggles, High Vis-Vest, Hearing Protection, etc.
- Overtime and irregular extended hours as required to support multi-shift operations and emergency facility repairs.
- Hazards associated with the trade. Exposure to active manufacturing, construction, and plant maintenance environments.
- Work environment includes both office and plant operations (indoors and outdoors).

Benefits Why Work for BRC?

- Inspiring team committed to a diverse, inclusive, and safe workspace.
- Opportunities for growth and advancement
- Compensation package offering $125,000.00 - $130,000.00 as the annual salary or depending on experience
- Various social and recreational activities

BRC is one incredible Team, delivering on the ultimate in Customer experience. If you want to join us on our journey, please submit your resume and cover letter by 3pm August 14, 2026.

Due to a high volume of applications, only those candidates who are selected for interviews will be contacted.

BRC endeavors to fill positions with the best available candidates who have the appropriate combination of education, experience, skills and abilities to successfully perform the duties of the position. BRC is committed to equity and values diversity. We welcome applications from qualified individuals of all genders and sexual orientations, persons with disabilities, Aboriginal persons and persons of a visible minority.

Pay: $125,000.00-$130,000.00 per year

Benefits:

- Extended health care
- On-site parking

Application question(s):

- Do you have leadership or operational experience within office furniture manufacturing, an office furniture dealership, or a related furniture manufacturing environment?
- Do you hold a Bachelor’s Degree in Engineering, Operations Management, Industrial Management, or a related technical/business field?

Experience:

- Manufacturing and Facilities Leadership: 10 years (preferred)

Work Location: Hybrid remote in Georgetown, ON L7G 4R9

📌 Director of Manufacturing (Georgetown)
🏢 BRC Business Enterprises
📍 Georgetown