Job Summary

We are seeking an experienced and detail-oriented Dispatcher for one of our Fluid Hauling Client. In this vital role, the position holder will coordinate the timely and productive movement of fluid by managing schedules, communicating with drivers and Managers and ensuring compliance with HSE (Safety) and regulatory standards.

The Role

The Dispatcher is at the centre of our day-to-day fluid hauling operations (AB, SK & MB). The position holder will coordinate and communicate the pickup and delivery of loads with the Operations team (drivers & managers), communicate with customers when necessary, respond to changing priorities, and help resolve the inevitable challenges that come with transportation and logistics.

This role is well suited to someone who is organized, calm under pressure, comfortable making decisions, and able to communicate effectively with both drivers and customers. Our Client specializing in trucking and fluid hauling operations.

Responsibilities

- Coordinate and dispatch drivers and equipment based on customer requirements, schedules, locations, and operational priorities.
- Plan and monitor daily loads, routes, pickups, and deliveries.
- Maintain regular communication with drivers throughout their shifts.
- Provide drivers with accurate load, location, customer, and scheduling information.
- Monitor the progress of loads and respond to delays, breakdowns, weather conditions, schedule changes, and other operational issues.
- Communicate with customers regarding scheduling, delivery status, delays, and changing requirements.
- Adjust schedules and driver assignments as priorities change throughout the day.




- Work closely with drivers to resolve issues and keep operations moving safely and efficiently.
- Maintain accurate dispatch records and update internal systems with load and trip information.
- Assist with driver paperwork, bills of lading, tickets, timesheets, and other transportation documentation as required.
- Coordinate with management regarding equipment availability, maintenance requirements, driver availability, and operational concerns.
- Help ensure driver schedules and assignments support applicable hours-of-service and safety requirements.
- Identify potential scheduling or operational problems early and communicate them to the appropriate people.
- Provide general administrative and operational support as needed in a small, team-oriented environment.

Qualifications

The ideal candidate will have:

- Previous dispatch, transportation, trucking, or logistics experience.
- A good understanding of trucking operations and the realities of coordinating drivers and equipment.
- Strong organizational skills and the ability to manage multiple priorities at the same time with a focus on accuracy in documentation and record keeping.
- Excellent communication and interpersonal skills.
- The ability to remain calm, professional,



and solution-focused when plans change.
- Above average attention to detail and accurate recordkeeping skills.
- Confidence working independently and making day-to-day operational decisions.
- Comfortable computer skills and the ability to learn various dispatch and transportation softwares.
- A customer-service mindset and the ability to build positive working relationships with drivers and customers.
- Knowledge of commercial transportation regulations, hours of service, and HSE (Safety) requirements.
- Proficient in data entry, typing accuracy, and analysis skills to interpret logistics data effectively.
- Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail.

Assets

- Experience with AssetWorks
- Experience with WorkHub
- Experience with Axon
- Intermediate skill with MS Excel

If you truly understand that trucking rarely goes exactly according to plan, are familiar with dispatching which requires you to think on your feet, communicate clearly, reorganize priorities when necessary, work collaboratively and can adapt to using various software's, we want to hear from you!

Please ensure you include a coverletter with your application outlining how you are the right person for this key position.

Pay: $20.00-$32.00 per hour

Expected hours: No less than 40.0 per week

Perks:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Tuition reimbursement
- Vision care
- Work from home

Work Location: Hybrid remote in Calgary, AB

📌 Dispatcher (Trucking - fluid hauling) (Calgary)
🏢 The HSEQu002FHR Department Inc. (for a Client)
📍 Calgary