The Wellness Group is a multidisciplinary health clinic that provides Chiropractic, Massage, Physiotherapy, Naturopath etc healthcare services. Our mission is to enhance the well-being of our patients through integrated care and a supportive environment. In this role, you will be the first point of contact for our patients, ensuring a welcoming atmosphere and efficient operations. Your contributions will be vital in supporting our mission of delivering exceptional healthcare.
Available Hours: 1-2 days per week Monday to Friday 5 pm to 8:30 pm and Saturdays 9 am to 2:30 pm
High School and University students welcome but must be in town during school year.
Responsibilities
- Greet and assist patients as they arrive at the clinic, ensuring a positive first impression.
- Manage appointment scheduling and maintain an organized front desk area.
- Handle incoming calls with professionalism and provide accurate information to inquiries.
- Assist with patient check-in and check-out processes efficiently.
- Maintain patient records and ensure confidentiality in compliance with healthcare regulations.
- Support administrative tasks such as filing, data entry, and managing office supplies.
- Cleaning following closing-vacuuming, mopping, wiping down counters etc
Requirements
- Solid customer service skills with a friendly demeanor.
- Friendly, caring and welcoming personality is a must.
- Excellent organizational skills and attention to detail.
- Effective communication skills, both verbal and written.
- Familiarity with jane.app and direct billing is welcome
If you are passionate about healthcare and eager to make a difference in patients' lives, we invite you to apply for the Receptionist position at The Wellness Group today!