We are looking for a full-time dental receptionist with a kind and outgoing attitude to join our stellar team. Our long-standing patients truly look forward to speaking with our receptionists. Our clientele appreciate admin who are patient and considerate, who take the time to get to know them, their families and are happy to answer their dental questions or concerns. We aim to offer a warm and hospitable environment for patients and team alike with attention to small details that show we care. We would love to work with a hard-working, reliable person that matches the honesty and integrity of our current team, and who can still have a laugh during times of stress. This position is a great opportunity for a candidate looking to stay long-term and to grow into a higher administrative responsibility in the future. At least 2 years dental experience is an asset but can train for the right candidate.

Duties:

- Greet patients and visitors in a friendly and professional manner with a smile
- Answer phone calls and schedule appointments for recalls and other dental treatments via phone, text and email
- Verify insurance coverage and collect patient information
- Update patient information and their preferred method of contact
- Maintain electronic medical records, consent records and update patient files
- Assist with billing, insurance claims processing and predeterminations for dental treatment
- Manage the front desk area and ensure a clean and organized office environment




- Communicate well with our patients and dental team
- Exercise patience and maturity with new challenges
- Problem-solving skills and a willingness to address conflict with a positive approach

Qualifications:

- Previous experience in an administrative role in a dental office setting
- Proficient in using computers and dental management software, in particular any experience with ClearDent
- Knowledgeable about dental terminology, dental insurance and scheduling
- Excellent communication and customer service skills
- Strong attention to detail and organizational abilities
- Ability to multitask and prioritize tasks effectively
- Ability to handle a fast-pace and sometimes stressful environment
- Likes to speak on the phone; no call hesitancy
- Wants full-time hours

The position is currently full time Monday to Thursday with alternating Friday/Saturday - i.e. alternating 3 day weekends. We offer competitive pay, benefits, and opportunities for professional growth. If you are a motivated individual with a passion for dentistry, customer service and talking to a variety of people, we would love to hear from you. Please apply with your resume and references.

Job Type: Full-time

Pay: $24.00-$28.00 per hour

Benefits:

- Dental care
- On-site parking

Education:

- Secondary School (preferred)

Experience:

- Dental receptionist: 2 years (preferred)

Work Location: In person

📌 Dental Receptionist (Port Credit)
🏢 Important Business
📍 Port Credit