Makeway Immigration is a professional immigration consulting firm based in Surrey, BC. We are looking for a reliable, organized, and professional Office Administrator to join our growing team.

The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to manage multiple administrative responsibilities in a rapid-paced office environment.

Key Responsibilities

- Answer incoming phone calls and respond to client inquiries professionally.
- Manage daily email correspondence and maintain effective communication with clients.
- Draft professional emails, letters, correspondence, and other office documents.
- Follow up with clients regarding pending documents, appointments, and outstanding requirements.
- Schedule appointments and coordinate meetings.
- Maintain and organize client records, documents, and electronic files.
- Assist with preparing, formatting, reviewing, and organizing documents.
- Monitor office communications and ensure timely responses to client inquiries.
- Coordinate with team members to ensure smooth daily office operations.
- Perform general administrative and clerical duties as assigned.

Qualifications & Requirements





- Excellent written and verbal communication skills in English.
- Strong computer skills, including Microsoft Word, Excel, Outlook, and PDF software.
- Ability to draft professional emails and business correspondence independently.
- Strong organizational skills and attention to detail.
- Excellent time management and multitasking abilities.
- Professional telephone etiquette and customer service skills.
- Ability to handle confidential client information responsibly.
- Ability to work independently and as part of a team.
- Previous experience in office administration, reception, or customer service is preferred.
- Experience working in an immigration consultancy, law office, or other professional office environment is an asset.
- Punjabi and/or Hindi language skills are considered an asset.

What We Offer

- Full-time, Monday-to-Friday employment.
- Professional and supportive office environment.
- Opportunity to develop administrative and client communication skills.
- Long-term career growth opportunities.
- Training and guidance on office procedures.

Pay: $18.25 per hour

Expected hours: 30.0 – 40.0 per week

Work Location: In person

📌 Office Administrator (Newton)
🏢 Makeway Immigration
📍 Newton