About Us

At the Days Inn and Suites Winkler, we take immense pride in our hotel and our hard-earned "Friendly Face" reputation. We are searching for an ambitious, high-energy leader to take full ownership of our Front Desk operations as our Guest Services Manager. If you are a driven professional feeling stuck in entry-level corporate loops in the city, this is your opportunity to step into a true management-level position where you run the show.

The Opportunity:

Build a Powerhouse Resume Breaking into a meaningful department head role in major cities is tough, hyper-competitive, and often requires years of waiting in line. We skip the corporate bureaucracy. We are looking for someone ready to manage a team, take charge of a department, and build a resume that commands respect anywhere in the hospitality industry. To help you seamlessly commute from outside the region and focus entirely on your professional growth, we provide:

- The "Zero-Rent" Advantage (On-Site Room & Board Potential): Skip the crushing costs of city rent and utility bills. For the right candidate, we offer comfortable on-site accommodation options during your working block, allowing you to maximize your savings.
- Customized, Adaptable Rotations: We typically recommend a 4-on, 3-off rotation so you can enjoy massive 3-day weekends back home in the city, but we are completely flexible. We will tailor the block lengths and shift hours to match your travel preferences and lifestyle.

Role Overview

As the Guest Services Manager, you will be the operational anchor of our Front Desk team. You will have full ownership of your department, gaining direct, hands-on experience in budget operations, human resources, vendor management,



and team leadership—the exact skills required to establish yourself as an elite tier-one hospitality manager.

Key Responsibilities

Team Leadership & Department Operations

- Direct Management: Build, train, and oversee the Front Desk staff, serving as the primary leadership anchor for the department.
- Operational Strategy: Drive performance standards through scheduling, staff evaluations, and strategic training.
- Financial & Vendor Oversight: Gain critical business acumen by managing department expenses, product ordering, and suppliers within a set budget.
- Executive Collaboration: Report directly to upper management, delivering key metrics and operational updates.

Guest Relations & Portfolio Building

- Brand Ambassadorship: Handle high-level guest relations, corporate account bookings, and manage the hotel’s digital reputation and online reviews.
- Hands-on Leadership: Work alongside your team during key shifts, mastering every facet of reservation systems, group blocks, and guest logistics.

Who You Are

- An Aspiring Department Head: You are ready for the responsibility of running a department and managing a team with a positive, proactive mindset.
- Excellent Communicator: You are a polished professional with top-tier written and verbal communication skills.
- Driven & Accountable: You are self-motivated, highly adaptable, and take pride in running an efficient, high-performing operation.
- Ready for a Launchpad: You are excited about a flexible block-shift schedule that lets you stack your hours, gain rapid management experience, and slash your living expenses.

Pay: $41,500.00-$48,000.00 per year

Benefits:

- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Housing allowance
- Life insurance
- On-site gym
- On-site parking

Work Location: In person

📌 Guest Services Manager (Winkler)
🏢 Days Inn & Suites Winkler
📍 Winkler