Bilingual (E/F) IT Business Analyst:
On behalf of our Banking client, Procom is searching for a Bilingual (E/F) IT Business Analyst for a 12-month role. This position is a hybrid position with 3 days onsite at our client’s Toronto, Ontario office.

Bilingual (E/F) IT Business Analyst - Job Description:
The selected candidate will be part of a modernization initiative for Automated Banking Machines (ABMs) and will have a direct impact on the customer’s experience. The role supports the execution and delivery of technology initiatives that advance the Bank’s transformation, focusing on hardware deployments and operational excellence.

Bilingual (E/F) IT Business Analyst - Responsibilities:

- Partner with the Delivery Lead to support project planning and implementation activities.
- Support implementation and post-implementation activities by monitoring deployment activities and Branch readiness.
- Identify and track deployment issues and escalations through to resolution.
- Support deployment schedule coordination and manage rescheduling requests.
- Gather, document, and validate business requirements.
- Develop and maintain clear business and project documentation.
- Identify opportunities to improve deployment processes and contribute to project improvements.
- Coordinate with Branch, Project Delivery, business, technology, and external partners.




- Prepare reports and status updates on deployment progress and issues.

Bilingual (E/F) IT Business Analyst - Mandatory Skills:

- 5+ years of experience in business analysis, project coordination, operations, or technology implementation.
- Fluency in both English and French, with strong communication skills.
- Ability to work flexible schedule and participate in an on-call support environment.
- Proficiency in Microsoft Excel and PowerPoint.

Bilingual (E/F) IT Business Analyst – Nice-to-Have Skills:

- Experience with retail banking operations.
- Strong analytical and problem-solving skills.
- Ability to collaborate effectively with diverse stakeholders.
- Curiosity, adaptability, and a willingness to learn new processes and technologies.

Bilingual (E/F) IT Business Analyst – Assignment Length:
This is a 12-month contract position with the possibility of extension based on performance.

Bilingual (E/F) IT Business Analyst - Start Date:
ASAP.

Bilingual (E/F) IT Business Analyst - Assignment Location:
Toronto, Ontario, Canada; hybrid work arrangement with 3 days in office (Monday, Tuesday, and Wednesday).

This posting is for an existing vacancy.

This employer uses both human and technology-assisted tools to support candidate screening and assessment. Final hiring decisions are made by people.

📌 Bilingual (E/F) IT Business Analyst (Toronto)
🏢 Procom
📍 Toronto