Previous dental office experience is required , especially in a front desk or administrative role

Job Summary

our well-established dental clinic located in Norfolk county, Ontario is currently looking for a Dental Receptionist / Dental Assistant (Hybrid role) to join our friendly and professional team.

The ideal candidate is highly motivated, enthusiastic, flexible, and possesses excellent communication and organizational skills.

Key Responsibilities

- Clinical Assisting: Supporting dentists chairside, setting up and breaking down operatories, taking X-rays or impressions, sterilizing instruments, and providing post-operative instructions.
- Front Desk & Administration: Greeting patients, answering multi-line phones, scheduling appointments and recall visits, verifying dental insurance, and processing billing or co-pays.
- Practice Software & Flow: Managing patient flow as a floater and using dental management software Abeldent.

Requirements & Qualifications

- Certifications: require Level 2 / Certified Dental Assistant (CDA) credential (HARP certification depending on the region) combined with front-desk or administrative experience.
- Technical Skills: Familiarity with dental terminology, 4-handed chairside assisting, radiography, and electronic patient records.
- Soft Skills: Strong communication, multi-tasking, organization,



and a patient-first demeanor to switch smoothly between the clinical back-office and reception.

Responsibilities

- Greet patients warmly and manage patient check-in and check-out processes
- Schedule appointments efficiently using Abeldent dental practice management software
- Verify patient insurance information and process billing using electronic methods
- Answer multi-line phone systems promptly and professionally, directing calls as needed
- Maintain accurate patient records, update medical histories, and ensure confidentiality
- Assist with administrative tasks including filing, data entry, and managing correspondence
- Coordinate with dental staff to ensure patient needs are met promptly and effectively
- Handle patient inquiries regarding treatment plans, billing, and appointment scheduling in a professional manner.

Experience

- Familiarity with dental practice management software is required . Appropriate training will be provided to the right candidate.
- Excellent organizational skills with the ability to multitask in a fast-paced environment
- Prior experience working with dental office is required

This role offers an opportunity to be an integral part of a dedicated healthcare team committed to providing exceptional patient care.

Perks:

- Company events
- Dental care
- Flexible schedule
- On-site parking

Work Location: In person

📌 Dental Receptionist / Dental Assistant Hybrid role (Norfolk County)
🏢 Norfolk county dentistry
📍 Norfolk County