We partner with a variety of key credit grantors in various industry segments including

Major Banks, Financial Institutions, Government, Telecommunications, Utilities, Post-Secondary

Educational Institutions, Commercial, Health and Insurance.

If you are experienced in accounts receivables, ARO Inc. has a job for you! We offer competitive salaries for various levels of experience.

Responsibilities

· Establish contact with consumers (by telephone) and assist with the resolution of

delinquent accounts (outbound and inbound calls)

· Utilize our skip tracing tools and databases to locate consumers

· Clearly document call results and content of calls

· Manage workloads/lists of consumers who have failed to make payments

· Abide by all Collection Agency Acts and Regulations as legislated in each Province





· Uphold the client (Creditor) work plans and the ARO code of ethics by treating

consumers with honesty, dignity, and respect at all times

Qualifications:

· Minimum 1 year of Collection experience required

· Customer service, Call Center or Sales experience considered an asset

· Knowledge of CUBS, DRS, Highway software preferred

· Robust Negotiation and Conflict Resolution skills

· Excellent Verbal and Written Communication

· Strong Organizational Skills

· Strong Leadership skills

· Bilingualism considered an asset

Job Types: Full-time, Permanent

Pay: $18.00-$20.00 per hour

Work Location: In person

📌 Senior Collection Agent (Markham)
🏢 ARO
📍 Markham