Key Accounts Sales Representative – Service
Employer: Nidec Motor Canada Corporation
Employer Address: 200 Cochrane Drive, Unit 1, Markham, Ontario L3R 8E7
Employer Phone Number: (514) 332-1880
Location of Work: Ontario, Canada
Background
Nidec Motor Canada Corporation is involved in the distribution of electric motors, gear parts and accessories.
The Role
As a Key Accounts Sales Representative, you will be responsible for managing and developing customers in the assigned geography while achieving order intake objectives.
Essential Duties and Responsibilities
- Achieve the Order Intake objectives for the assigned territory.
- Manage customer relationships to protect and expand Nidec’s installed base.
- Promote the NC-A Service portfolio to customers in the assigned geographic area.
- Prospect and develop opportunities leading to the replacement of other OEMs installed base.
- Act as a resource to NC-A Service team to facilitate the resolution of customer relationship issues.
- Provide feedback to NC-A management and other employees regarding our products, applications and services, to drive improvements and elevate the competitiveness of the business.
- Review proposals to ensure accuracy and appropriate methodology to meet company and customer objectives.
- Assist NC-A colleagues in setting, identifying resources and assessing future potential business.
- Participate in selling to large/key accounts as needed. Maintain ongoing contacts with customers and consider their needs relative to product lifetime maintenance.
- Maintain awareness of competitor product/service information and advise NC-A colleagues on effective sales tactics as needed.
- Maintains trade contacts and participates in functions in industry associations.
- Lead preparation of technical and commercial offers including technical risk assessment.
- Conduct technical presentations of the company's products.
- Work with Marketing Team to execute marketing programs, staff trade shows and perform lead follow-up.
- Communicate customer feedback/needs to R&D; for recent product developments.
- Demonstrate the ability to work within cross functional teams; the position requires working diligently with the Field Service and Engineering Teams.
- Maintain CRM system (salesforce.com) to update the status of accounts and opportunities.
- Interaction with project managers (including the company's factories) in order to control the fulfillment of obligations to the Customer in accordance with the schedule.
- If necessary, interaction with Customers throughout the project life cycle, addressing issues and tasks arising in the process, including sales of the service for installed equipment.
- Frequent travel and in-person customer visits.
- Will require travel to customer sites across Canada (70% of travel requirement will be within Ontario).
Key Education and Skills Requirements
- Minimum 2 year technical degree in Mechanical or Electrical Engineering Technology/Technician.
- Bachelor degree in Mechanical or Electrical Engineering preferred.
- 5 or more years of experience selling industrial automation products and services including motors, drives, PLCs, and HMIs.
- Passion for creating and cultivating customer relationships.
- Passion for customer service.
- Strong communication skills.
Salary and Benefits
- Full-time, permanent position.
- Annual salary will range from $100k to $130k, depending on qualifications and experience, based on a 40 hour work week.
- Eligible to participate in company’s annual incentive program with a target discretionary bonus opportunity subject to achievement of performance objectives.
- Dental insurance, extended medical insurance.
- Eligible to participate in company’s RRSP Program.
- Company vehicle provided for business use.
- Vacation: 20 days per year.
- Maternity and parental benefits
How to Apply
Please submit your resume and cover letter to
[email protected].
We are pleased to accept applications from underrepresented groups and encourage applications from Indigenous persons, youth, new immigrants, and persons with disabilities.
No Soliciting
Nidec will not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.
Pay: $100,000.00-$130,000.00 per year
Benefits:
- Dental care
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Tuition reimbursement
Work Location: On the road
📌 Key Accounts Sales Representative – Service (Ontario)
🏢 Nidec Motor
📍 Ontario