Position summary

The Systems Administrator is the primary IT presence at their assigned site(s). They are responsible for day-to-day infrastructure operations, resolving L3 escalations from the MSP, and executing changes under the direction of the Infrastructure Manager or a Senior Systems Administrator. Systems Administrators are expected to grow - the role is designed to develop toward Senior Systems Administrator capability over time.

Core responsibilities

Site operations

- Maintain the infrastructure health of assigned sites: servers, virtualization, storage, endpoints, local networking.
- Respond to and resolve L3 escalations from the outsourced MSP within defined SLAs.
- Execute infrastructure changes as directed, following RLG change management practices.
- Maintain site infrastructure documentation; update records after every significant change.

Reliability and monitoring

- Monitor assigned site infrastructure using RLG tooling; escalate anomalies to the Sr. Systems Administrator or Infrastructure Manager before they become incidents.
- Perform routine maintenance tasks: patching, backup validation, capacity checks, hardware lifecycle tracking.

Development

- Actively develop proficiency across the core technical platforms in use at RLG.
- Engage with Sr. Systems Administrators for guidance on novel problems or complex changes.
- Contribute to runbook documentation based on resolved issues.

Qualifications

2

- -5 years of IT infrastructure or systems administration experience.
- Working knowledge of Windows Server, Active Directory, virtualization (VMware or equivalent), networking basics, and endpoint management.
- Comfortable working independently at a site with remote management oversight.




- Organized and reliable; follows process and documents work without being prompted.

Posted Pay Range: 80,000 - 90,000 CAD

Req Advantages:

Why work with us? Take a look at all we have to offer!

- Paid Time Off and Paid Holidays
- Comprehensive and Competitive Medical, Dental, and Vision coverage
- Long-Term Disability Insurance and Life Insurance
- We pride ourselves in investing in our employees by offering onsite training and the ability to have unlimited growth potential within our organization.
- We believe in rewarding our employees with performance-based salary increases.

CLICK HERE to watch a video and learn more about us!

Your accessibility is important to us. Please let us know if you'd like accommodations to help us remove barriers so you can participate throughout the interview process.

Please note this is for an existing job vacancy and thank you for your interest in RLG!

Compensation: 80,000 - 90,000 CAD
Additional Details :

Resource Label Group, LLC (RLG) is a leading full-service provider of label and packaging solutions with a diverse product offering which includes pressure sensitive labels, shrink sleeves, RFID/NFC technology, sustainable product solutions, scent activation technology, pharmaceutical packaging and fulfillment services. Resource Label provides products and services for the food, beverage, chemical, household products, personal care, nutraceutical, pharmaceutical, medical device, and technology industries. With locations across the U.S. and Canada, RLG provides national leadership and scale to deliver capabilities, technologies, systems, and creative solutions that customers require.

Please note that RLG may use AI tools to help rate applications. Applications are still reviewed by a member of our recruiting team, and candidates can choose to opt out of AI scoring when they apply.

📌 System Administrator (Scarborough)
🏢 Resource Label Group
📍 Scarborough