Café & Bakery Lead Supervisor (In Training) — AGM Development Pathway

About Mishmish

Mishmish is a third-culture Middle Eastern bakery and café in Vancouver’s Fraserhood neighbourhood. We make everything in-house and care about warm hospitality, thoughtful food, and consistency.

We’re looking for a hands-on Lead Supervisor interested in developing toward an Assistant General Manager role, working directly with ownership.

How We Work

Our leaders work alongside the team every shift—prepping, baking, making coffee, serving customers, and stepping in where needed.

You must be willing and able to learn and work across pastry production, bake-off, kitchen/line, coffee, and customer service, including opening and closing. You don’t need to arrive as an expert in every station. We’ll train you in our operation so you can confidently do the work, teach it, and maintain standards.

While working your station, you’ll also keep an eye on the wider operation: anticipating needs, coordinating people, checking quality, and following through.

What You’ll Do

- Work across stations and support the team wherever needed.
- Lead shifts, delegate tasks, coordinate breaks, and plan ahead for service.
- Check product quality, prep levels, stock rotation, cleanliness, and dining room readiness.
- Train employees and give kind, clear feedback in the moment.
- Handle customer questions and concerns calmly and fairly.
- Support ordering, delivery checks, inventory, and equipment care.
- Communicate promptly through Slack and shift handoffs.
- Resolve routine issues, follow up on outstanding work, and involve ownership when needed.
- Model qualified appearance, conduct, organization, and pace.

What We’re Looking For





- Supervisory or team leadership experience in a busy café, bakery, or restaurant.
- Strong practical skills in pastry, kitchen/line, or coffee, with a commitment to learning the others.
- A calm, organized approach during busy service.
- Confidence coaching others and holding everyone to the same standard.
- Initiative and dependable follow-through without repeated reminders.
- Openness to feedback and learning our methods, even if you’ve done things differently before.
- Availability for early mornings, closing shifts, and weekends.
- FoodSafe Level 1, or willingness to obtain it.

AGM Development Pathway

We provide structured training and regular check-ins to build operational and leadership skills. As readiness develops, responsibilities may expand to inventory and ordering, training coordination, employee check-ins, maintenance follow-up, and operational projects.

The goal is dependable management support for ownership. Promotion depends on demonstrated skills, consistency, judgment, and business needs. Responsibilities, authority, and compensation will be reviewed as the role develops.

What We Offer

- $20/hr base wage + Tips (approx $4-$5/hr)
- Full-Time Availability
- Opportunity for benefits after 6 months.
- Paid cross-training and direct mentorship from ownership.
- An opportunity to develop into management.
- Staff meals, drinks, and discounts.

Pay: $20.00-$25.00 per hour

Benefits:

- Dental care
- Discounted or free food
- Extended health care
- Store discount

Education:

- Secondary School (preferred)

Experience:

- Supervising: 1 year (preferred)

Language:

- English (preferred)

Licence/Certification:

- Food Safe Certificate or equivalent (preferred)

Work Location: In person

📌 Café & Bakery Lead Supervisor (In Training) (Vancouver)
🏢 Mishmish
📍 Vancouver