- 2 to 3 years of experience in retail sales, customer service, or food service.
- At least 1 year of experience supervising or leading a team is preferred.
- Previous experience in a bakery, café, or pastry shop is an asset.
Skills and Qualifications
- Strong sales skills, including upselling and promoting products.
- Excellent customer service and communication skills.
- Ability to supervise, train, and motivate front-counter staff.
- Robust organizational and multitasking abilities.
- Experience operating POS systems and handling cash transactions.
- Ability to manage customer orders accurately and efficiently.
- Familiarity with online ordering and delivery platforms such as Uber Eats and DoorDash.
- Basic computer skills and familiarity with social media platforms.
- Ability to maintain attractive product displays and ensure store cleanliness.
- Ability to resolve customer complaints professionally.
- Ability to work independently and take initiative.
- Good time management and attention to detail.
Additional Requirements
- Must be available to work weekends, including Saturdays.
- Must be comfortable working in a fast-paced retail environment.
- Must be able to stand for extended periods.
- Food Handler Certification is an asset.
- Experience using Square POS is an asset.
Pay: $19.00-$20.25 per hour
Expected hours: 30.0 – 40.0 per week
Language:
- English Fluently (100%) (required)
Work Location: In person
📌 Sales Team Lead (Mississauga)
🏢 Le Delice Pastry Shop
📍 Mississauga
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