We’re Hiring!

Our key client in the Legal industry is looking for additional members to their team. We have a Bilingual (French/English) Client Services Project Coordinator role on the team.

Pay Rate: C$26.00 - C$30.00

Work Type: Remote – Quebec/Ontario

Work Schedule: 9:00 AM – 5:00 PM ET

Training Schedule: On the job training

Duration: 12-month contract with possible extension

Job Overview:

This position supports Project Managers in project execution in the Client Services department and ensures consistently superior client service standards in all client interactions. The Project Coordinator role is responsible for providing professional-level administrative support within our client-facing project management team. As a key member of the project team, this role will be a part of delivering exceptional quality work to our clients as well as within our internal teams.

Key Responsibilities

- Project Execution - Meet project requirements (kick-off meetings, deadline management, client status reporting and other necessary project communication, and coordinate with the various operational teams) to deliver all project deliverables on time, within budget and at the highest quality standards
- Internal Collaboration - Responsible for working with internal operational groups throughout the projects’ lifecycles and coordinating deliverables to meet project objectives.
- Client Communication - Respond to client communications timely and accurately; understand client needs and feedback, collaborate and consult with clients and/or support project management team in doing so; follow up and communicate client's needs internally.
- Documentation & Reporting – Draft project telephone scripts and website text, assist in development of business rules as well provide project reporting,



perform analysis of reporting to ensure quality and contextualize results for client.

Top Required Skills:

- Exceptional Attention to Detail with a solid focus on accuracy and quality.
- Excellent Verbal and Written Communication Skills, with the ability to communicate clearly and professionally.
- Advanced Technical Fluency, including the ability to quickly learn and adapt to new technologies and systems.
- AI Fluency, with experience using or navigating tools such as Microsoft Copilot and other AI platforms.
- Ability to Thrive in a Fast-Paced Workplace, effectively managing multiple priorities while meeting deadlines.
- Bilingualism, French and English fluency.

Qualifications:

- Bachelor’s Degree or other relevant industry experience is preferred.
- 1+ year work experience with direct client/customer contact in a professional environment.
- Bilingualism, French and English fluency.
- Excellent verbal and written communication skills with a professional, calm demeanor.
- Critical thinking skills and keen attention to detail are required, with the ability to efficiently gather and process information in a fast-paced setting.
- Experience in drafting written content for program related materials.
- Strong organizational skillset with the ability to prioritize tasks efficiently.
- Ability to collaborate in a team environment.
- Experience in working with databases is preferred.
- Experience with MS Office Suite, specifically Word, Excel, and Outlook.

Raise PBC is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, ancestry, age, disability, genetics, gender identity, veterans' status, sexual orientation, or any other characteristic protected by law. Raise PBC is an equal-prospect employer encouraging diversity in the workplace.

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Pay: $26.00-$30.00 per hour

Work Location: Remote

📌 Remote French Client Services Project Coordinator - 178392 (Ontario)
🏢 Raise
📍 Ontario