Experienced Oral and Maxillofacial Surgery Receptionist

We are seeking an experienced, organized and professional receptionist to join our oral and maxillofacial surgery practice. The ideal candidate has strong dental administrative experience, excellent patient communication skills and a proven ability to coordinate and book treatment efficiently.

Key Responsibilities

* Welcome patients in a qualified, respectful and compassionate manner.

* Schedule consultations, surgical procedures and follow-up appointments, ensuring patients understand appointment requirements and preparation instructions.

* Discuss prescribed treatment plans, fees, estimates, financial statements and payment arrangements with patients, referring clinical questions to the surgical team.

* Proactively follow up on outstanding treatment and manage cancellations, waitlists and scheduling opportunities.

* Prepare and submit insurance claims and predeterminations, verify coverage and follow up on outstanding claims.

* Review referrals for completeness, clarify missing information with referring offices and obtain required X-rays and supporting records before appointments.





* Communicate with referring dentists regarding referrals, appointment coordination and follow-up.

* Answer calls, respond to patient inquiries and maintain accurate, confidential patient records.

* Work closely with the surgical and administrative teams to support efficient daily operations.

Qualifications

* At least 2–3 years of dental administrative experience; oral surgery or surgical specialty experience is preferred.

* Strong treatment booking, scheduling and follow-up skills.

* Familiarity with dental terminology, insurance claims and referral coordination.

* Excellent communication, organization and attention to detail.

* Ability to prioritize, take initiative and follow through on tasks in a busy surgical practice.

* Experience with dental practice management software.

We welcome applications from dependable, proactive candidates who take pride in providing excellent patient service and keeping a surgical practice running smoothly.

Pay: From $23.00 per hour

Benefits:

- On-site parking

Work Location: In person

📌 Experienced Oral and Maxillofacial Surgery Receptionist (Toronto)
🏢 ORAL SURGERY OFFICE
📍 Toronto