We are seeking a motivated, patient-focused Office Assistant to join our team at Azalea Physiotherapy Clinic. Working collaboratively with physicians and clinic staff, you will help ensure smooth clinic operations and support the delivery of excellent patient care.
If you enjoy helping people, building positive relationships, and keeping a busy clinic organized, we would love to hear from you.
What You Will Be Doing
Administrative support: Answer calls and greeting patients in a helpful, respectful, and effective manner. Schedule appointments, manage insurance, and process billing.
Laboratory support: Assist with collecting and preparing laboratory specimens and performing basic on-site tests, as trained and directed. Dispose of contaminated supplies and sterilize medical instruments according to clinic protocols.
Patient care support: Check in patients, prepare and escort them to the practitioners, prepare beds, and monitor the waiting room.
Privacy and confidentiality: Maintain the confidentiality and security of patient information at all times.
Clinic operations:
Complete other clinical and administrative duties or special assignments as directed by clinic management and within the scope of the role.
You Have
A high school diploma or equivalent.
Exceptional customer service skills and a welcoming, patient-focused approach.
Strong interpersonal skills and the ability to contribute positively to a team.
Clear verbal and written communication skills.
Strong attention to detail and the ability to plan, organize, and prioritize competing tasks.
The ability to work independently and collaboratively in a clinic environment.
Problem-solving skills and a willingness to take initiative.
A professional, open, and accountable approach to your work.
Flexibility to work varying shifts, as required by the clinic.
Previous experience as a Medical Office Assistant or completion of an MOA certificate program is an asset.
Experience using JANE software is an asset.
Experience with insurance and understanding of MSP billing are assets.
Pay: $18.25-$20.00 per hour
Expected hours: 35.0 – 40.0 per week
Work Location: In person
📌 Receptionist/Administration Assistant (West Vancouver)
🏢 Azalea Physiotherapy Clinic
📍 West Vancouver
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