The Opportunity

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You Will

Planning and Governance

- Maintain the integrated project plan, roadmap, milestones, and delivery schedule.
- Track scope, timelines, resources, budget, risks, and expected business benefits.
- Coordinate planning and priorities across business teams, ERP consultants, and the parent company’s implementation team.
- Manage governance meetings and progress reports, and raise decisions that may affect the plan, resources, or business goals.

Cross-Functional Collaboration

- Coordinate communication among business leaders, technology teams, and ERP consultants.
- Gather and document business needs, and identify gaps, inefficient processes, and opportunities for digital improvements.
- Help teams reach decisions on the future ERP design while making sure business needs and customer impacts are considered.
- Record decisions and track items that need further review or resolution.

Program Delivery and Change

- Coordinate ERP and related digital projects through planning, design, testing, launch, stabilization, and ongoing improvement.
- Support teams in simplifying and standardizing processes, identifying opportunities for automation, and reviewing existing customizations.
- Coordinate change management, communications, training, and readiness activities with business owners.
- Track risks, issues, dependencies, and resource constraints across workstreams, and escalate matters that need sponsor or executive input.

Continuous Improvement and Reporting

- Share relevant industry practices and user feedback to help inform system design and improvement priorities.




- Use project information and stakeholder feedback to identify delivery challenges and practical solutions.
- Prepare dashboards and progress reports to help leaders monitor delivery and make timely, informed decisions.

Team and Partner Coordination

- Coordinate the cross-functional project team, supporting transparent responsibilities, collaboration, and accountability.
- Work with internal teams and external partners, including SAP and system integrators, to manage deliverables and resolve issues.
- Encourage trust, accountability, and continuous learning across the ERP program.

You Should Have / Be

- An advanced degree in Business, Technology, or a related field is preferred.
- Minimum 8 years of project management experience in ERP delivery, digital transformation, or enterprise systems implementation.
- A track record of managing major ERP projects or workstreams. Experience with SAP S/4HANA implementations or migrations from SAP ECC to S/4HANA is preferred.
- Experience coordinating cross-functional teams, vendors, and senior business and technology stakeholders.
- Experience in retail or other consumer-facing industries is preferred.
- Strong knowledge of Agile and Lean practices, modern ERP systems, and clean core approaches.
- Experience with project and portfolio management tools such as JIRA, MS Project, Excel, and PowerPoint.




- Ability to connect technology and process improvements to business goals and long-term plans.
- Strong communication, facilitation, and negotiation skills with both technical and non-technical audiences.
- Excellent problem-solving, decision-making, and risk management skills.
- Able to build trust and alignment across teams and lead effectively without formal authority.
- Comfortable working through uncertainty, managing resistance to change, and helping teams adopt new ways of working.
- Able to explain technical concepts in clear business terms and bring people together around shared goals.
- Strong English communication skills are required. Chinese language skills are an asset.

Benefits

- Performance bonuses
- Long term disability insurance
- Extended health/dental/vision care
- Retirement benefit
- Life/AD&D; insurance
- Paid vacation, sick, marriage, bereavement leaves
- 10% in-store staff purchase discount
- Subsidized staff meal

Shift

5-day work week (Monday to Friday), 9:00am – 5:30pm (Actual working hours may vary slightly by department, depending on operational needs.)

Safety Statement

Safety continues to be T&T; Supermarket’s top priority. We’ve established health and safety policies and measures to ensure our Stores, Food Processing & Production Centres and Warehouse & Distribution are as safe as possible.

T&T; Supermarket is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, gender identity, age, veteran status, non-disqualifying physical or mental disability, or any other applicable characteristics protected by law.

📌 Senior Project Manager (Markham)
🏢 T&T Supermarket
📍 Markham