Gestionnaire de cas bilingue/Bilingual CaseworkerApply: Remote, Quebec: Remote, BC: Remote, AB: Remote, MB: Full time: Posted Yesterday: R2618284Our team members are at the heart of everything we do. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Actual duties and responsibilities may vary based on business needs, local requirements, and operational practices. Where a team member's role is governed by an employment agreement, local terms and conditions, prior

job description
or collective bargaining agreement, those documents shall prevail in case of any inconsistency. Mandatory local laws shall also prevail.Assists reimbursement processes to enable timely, accurate, and consistent handling of coverage-related requests across customer operations and patient support workflows.
* Contributes to process improvements, workflow updates, and operational readiness efforts that strengthen scalable and future-oriented reimbursement support services.
Une formation générale dans des domaines comme l’administration des affaires, la comptabilité, les ventes, le marketing, l’informatique ou des domaines similaires, généralement acquise au terme d’un programme de quatre ans avec obtention d’un baccalauréat ou d’une combinaison équivalente d’expérience et de formation. Normalement, une expérience connexe de 1 à 3 ans dans un rôle similaire ou dans un rôle d’administration des RH ou de service à la clientèle est requise.

Education:
* Requires broad training in fields such as business administration, accountancy, sales, marketing,



computer sciences or similar vocations generally obtained through completion of a two-year associate's degree program or equivalent combination of experience and education.
* A minimum of one (1) year experience in customer service
* Bilingual (French/ English) an asset
* Ability to multitask
* Attention to detail
* Strong Problem solving skills
* Experience in the medical and pharmaceutical field is an asset.
* Working knowledge of Word, Excel and Outlook Compétences et Connaissances:
* Capacité de communiquer efficacement à la fois oralement et par écrit
* Bilingue en anglais et en français canadien
* Sens aigu de l’organisation; connaissance de Microsoft Word, Excel et PowerPoint. Skills and Knowledge:* Advanced knowledge of pharmaceutical distribution industry
* Working knowledge of automated warehouse operating system
* Strong business and financial acumen
* Solid analytical and mathematical skills
* Ability to communicate effectively both orally and in writing
* Effective interpersonal and leadership skills
* Effective organizational skills; ability to resolve issues effectively and efficiently
* Excellent presentation skills
* Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs# **What Cencora offers**We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care,



we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.
Full time.# **Equal Employment Opportunity**# Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. Messages and emails regarding anything other than accommodations requests will not be returned# Accessibility Policy*AmerisourceBergen is committed to fair and accessible employment practices. When requested, AmerisourceBergen will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.*# **Salary Range\***$45,900 CAD
- 71,940 CAD# Affiliated Companies:**Affiliated Companies:

📌 Gestionnaire de cas bilingue/Bilingual Caseworker (Toronto)
🏢 Innomar Strategies
📍 Toronto