Customer service and organization define this Community Associate role at IWG in Richmond, British Columbia. Support customers onsite across varied business needs. As a Community Associate, you will build professional relationships while managing administrative and support requests within an IWG centre. You will help with Wi-Fi access, packages, meeting rooms, projectors, printing, invoices, and service tickets. The role also supports networking events and prospect conversations.

Key Responsibilities
Prepare the centre before opening and check customer areas Respond to Wi-Fi, package, meeting room,



and printing requests Connect calls and ensure services are accurately charged Sort mail and communicate package availability to customers Organize networking events, invitations, and centre posters

Requirements:
Strong communication and qualified relationship-building abilities Customer service experience, ideally one or more years Ownership of problems and practical solution-finding Confidence using Microsoft Office and basic IT equipment Legal eligibility to work in Canada and age eighteen or older Bring customer service, adaptability, and administrative support skills to help IWG customers succeed in Richmond every day. #J-18808-Ljbffr

📌 Customer Service Community Associate (Vancouver)
🏢 IWG
📍 Vancouver