Deliver outstanding customer service for U-Haul through reservation calls, equipment coordination, and accurate availability support in Edmonton. Work full time in the office.

This Reservation Manager Agent position supports customers, field team members, and U-Haul dealerships. Under the Traffic Control Manager, you will assist with incoming and outgoing calls while managing reservations and equipment placement. Reports, contracts, and U-Box support are also part of the work.

Key Responsibilities:

- Handle customer calls and reservation-related inquiries
- Support field teams with equipment and reservation management
- Support dealerships with equipment and reservation placement
- Review reports for accurate equipment availability
- Assist with U-Box portable storage service

Requirements:

- High school diploma or equivalent qualification
- Customer service proficiency and skilled phone etiquette
- Time management skills for reservation-related tasks
- Ability to multitask in an office setting
- Working knowledge of Word, email, and multiline phones

Use customer service, phone communication, and multitasking abilities to support U-Haul reservations and equipment distribution.

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📌 Customer Service Reservation Agent (Edmonton)
🏢 U-Haul
📍 Edmonton