Customer service leadership anchors this café supervision role, combining associate coordination, patron support, and food service operating standards.

The Food Service Supervisor assists the Manager on duty and Shift Managers across multiple food service units. You communicate positively with café patrons, resolve issues promptly, and manage associates. Responsibilities include staffing, employee training, labour relations support, and operational reporting.

Key Responsibilities:

- Coordinate department associates while supporting the Manager on duty
- Communicate positively with café patrons and address issues promptly
- Manage associates, staff schedules, hiring, and employee training




- Assist with labour relation issues and weekly operational reports
- Coordinate workplace inspections and WHMIS training for staff

Requirements:

- At least one year of food industry management experience
- Knowledge of food service catering
- Solid supervisory ability to motivate and lead staff
- Employee relations experience in unionized environments is an asset
- Excellent written and verbal communication skills

Bring café customer service, communication, and supervisory skills to coordinate associates and support effective food service operations.

📌 Café Customer Service Supervisor (Canada)
🏢 Compass Group Canada
📍 Canada