Help victims and their families understand significant offender developments through the Probation Service Victim Contact Scheme. Contribute to safeguarding and risk management.

This Victim Contact Officer role supports people affected by serious violent, sexual, stalking, and harassment offences. You will explain processes, analyse information, and enable representations during sentences, hospital orders, and parole proceedings. You will work with criminal justice and other partner agencies.

Key Responsibilities:

- Provide transparent information during sentence and order stages
- Enable victims to make representations for decision-making
- Analyse information and update computer-based records
- Refer emerging risks to managers and professionals
- Support statements presented to the Parole Board

Requirements:

- Knowledge of criminal justice system functions
- Understanding of relevant policies, legislation, and guidance
- Ability to complete safeguarding children and adults duties
- Confidence communicating in English or specified Welsh
- Commitment to equality, inclusion, and ongoing learning

Bring careful communication, risk awareness, and criminal justice knowledge to victim contact work across the Probation Service.

📌 Probation Victim Contact Officer (Canada)
🏢 Ministry of Justice
📍 Canada