Coordinate patient services for Innomar Strategies in Canada, combining French-English bilingualism, organized documentation, and strong customer service.

As a Bilingual Nurse Case Management professional, you will support Cencora’s patient and provider services and pharmaceutical commercialization activities. The work includes patient enrolment, clinical follow-up, education, adverse-event reporting, and communication with healthcare providers. Success requires transparent communication, multitasking, problem-solving, and deadline management.

Key Responsibilities:

- Coordinate patient access, follow-ups, education, and treatment interruption monitoring
- Record activities accurately in the program-specific database
- Coordinate communication preferences with site and clinic contacts




- Communicate case updates during planned colleague absences
- Participate in refresher and specialized program training

Requirements:

- Two-plus years in related healthcare, claims, or patient support
- Minimum one year of customer service experience
- Required French and English bilingualism
- Strong interpersonal, organizational, and detail-oriented skills
- Ability to communicate effectively orally and in writing

Bring bilingual patient coordination, accurate records management, and responsive service to Cencora’s Innomar Strategies team.

📌 Bilingual Nurse Patient Services Coordinator (Quebec City)
🏢 Cencora
📍 Quebec City