Build stronger Resolver customer relationships through strategic account planning, customer loyalty, and technology-focused business problem solving.

As an Account Manager, you will serve assigned customers while growing their engagements with Resolver’s Security & Investigations solutions. Your work combines consultative selling, strategic planning, and customer-focused service. You will collaborate with internal stakeholders and help ensure customers receive requested products and services quickly.

Key Responsibilities:

- Act as point of contact for assigned customers
- Encourage transparent conversations about customer needs
- Find customer-centric solutions for key business needs
- Collaborate internally to deliver consistent service
- Support onboarding of current customers

Requirements:

- Two to five years of related sales experience
- Experience working in a SaaS company
- Ability to anticipate customer needs and establish goals
- Ability to facilitate rapport and value customer loyalty
- Experience with marketing automation tools is an asset

Use relationship building, strategic planning, and solutions-based selling to expand Resolver customer engagements and support retention.

📌 Resolver Customer Expansion Account Manager (Toronto)
🏢 Resolver, a Kroll Business
📍 Toronto