New Vision Management, operating as United West Winnipeg, is a third-party sales and marketing company supporting corporate clients through direct sales, customer acquisition and client campaign execution.

The Sales Operations and Compliance Manager is responsible for the planning, organization, functional management and evaluation of sales operations across multiple client campaigns. The position provides management-level oversight of sales performance, campaign execution, client requirements, sales compliance, operational processes, workforce capacity, training standards and outsourced recruitment activities.

Reporting directly to the Executive Director, the Manager works across the company’s existing operational structure of Assistant Managers, Account Managers, Team Leaders and Sales Representatives to ensure that sales activities, workforce capability and campaign execution remain aligned with company strategy, client expectations and performance objectives.

The position provides cross-campaign functional management and oversight while maintaining the company’s existing day-to-day operational reporting structure.

Key Responsibilities

Sales Operations, Strategy and Performance

- Plan, organize and evaluate sales operations across multiple client accounts and campaigns, establishing operational priorities, sales objectives, performance standards and processes aligned with company and client requirements.
- Monitor campaign results, customer acquisition performance, sales KPIs and operational trends to identify performance gaps, risks and opportunities for improvement.
- Develop and implement sales procedures, performance frameworks and operational practices that improve productivity, accountability and consistency across campaigns.




- Assess operational and workforce requirements associated with recent campaigns, account expansion, products, services and business-growth opportunities.

Client and Campaign Management

- Support the management of corporate client relationships and act as a management-level resource for sales operations, campaign performance and service-delivery matters.
- Translate client objectives, products, services, campaign requirements and performance expectations into appropriate sales processes and operational priorities.
- Participate in client meetings, campaign reviews, presentations and business-development discussions where management-level sales operations input is required.
- Coordinate with Account Managers and other operational leaders to address campaign challenges, performance concerns and opportunities for account development or improvement.

Sales Compliance, Quality and Operational Standards

- Establish, implement and monitor sales compliance procedures consistent with company policies, client requirements, brand standards and approved sales practices.
- Provide functional compliance oversight across Account Managers, Team Leaders and Sales Representatives to ensure campaigns are executed consistently with established operational and client standards.
- Review compliance concerns, customer complaints,



quality issues and deviations from approved sales processes, and coordinate appropriate corrective or preventive actions.
- Ensure changes to client products, promotions, procedures, compliance requirements and campaign standards are effectively communicated and incorporated into sales operations.

Workforce Planning and Recruitment Oversight

- Determine workforce requirements based on client campaigns, sales targets, business growth, staffing capacity and anticipated operational needs.
- Provide management oversight of the company’s third-party recruitment provider, including communicating staffing priorities, monitoring candidate pipelines and evaluating recruitment service delivery.
- Participate in interviews and candidate assessments where required and contribute to internal recommendations concerning candidate suitability and placement.
- Monitor recruitment outcomes and workforce availability to ensure staffing levels support current and anticipated campaign requirements.

Training, Onboarding and Workforce Readiness

- Oversee onboarding, orientation and campaign-readiness standards for newly hired Sales Representatives before and during their deployment into client campaigns.
- Ensure appropriate product, technical, compliance and sales-training requirements are incorporated into employee development and campaign preparation.
- Work with Account Managers and Team Leaders to identify training and development needs and promote consistency in field coaching, sales practices and campaign execution.
- Support leadership development within the company’s progression structure from Sales Representative to Team Leader, Account Manager and Assistant Manager.

📌 Sales Operations and Compliance Manager (Winnipeg)
🏢 United W3st Winnipeg consulting
📍 Winnipeg