Manage Desjardins Claims Special Investigations Unit operations through fraud investigations, governance, and continuous improvement. Use data and reporting to guide decisions.

As Manager, Claims Fraud Management and SIU, you lead fraud prevention, detection, investigation, and resolution priorities. You oversee operational performance and compliance with legal, regulatory, privacy, and evidence-handling requirements. The role also develops teams and partnerships.

Key Responsibilities:

- Oversee SIU operations across the Claims Department
- Drive fraud prevention, detection, investigation, and resolution
- Establish procedures, controls, and governance frameworks
- Provide fraud guidance and strategic recommendations
- Coach teams through performance and capability development

Requirements:

- Minimum nine years of relevant experience
- At least six years of management experience
- Experience leading teams and workforce planning
- Intermediate knowledge of SIU operations and improvement practices
- Availability to travel between offices and industry events

Bring SIU operations leadership, fraud investigation expertise, governance knowledge, and team development experience to Desjardins Claims.

📌 Special Investigations Unit Manager (Montreal)
🏢 Desjardins
📍 Montreal