The Prospect – Administration & Operations Associate Position: Full-Time, Permanent | 37.5 hours/week

Location:
Remote/Home Office | Greater Toronto Area preferred EAPO is a provincial registered charity and recognized leader in preventing elder abuse and advancing the human rights of older persons. Through public education, service professional training, community partnerships, and coordinated prevention initiatives, we work to challenge ageism, strengthen community responses, and ensure older adults can live free from abuse, discrimination, and neglect. Our vision is an Ontario where every older adult's rights, dignity, autonomy, and safety are respected and protected. Behind this important work is a dedicated team— and we are looking for someone exceptional to help keep that team and our operations moving forward. In this role, you will be a trusted member of a collaborative, mission-driven team, working closely with the CEO to ensure effective day-to-day operations, sound administrative practices, and successful delivery of organizational priorities. This is a varied, hands‑on position offering opportunities to contribute across governance, finance, communications, events, digital systems, and project administration. Provide responsive administrative support to the CEO, senior leadership, and Board of Directors. Help coordinate meetings, prepare Agendas, record Minutes, maintain governance records, and follow up on timely action items. Manage organizational calendars, schedules, priorities, and critical deadlines. Maintain accurate, confidential financial, legal, and organizational records. Coordinate digital filing systems, databases, office procedures,



and information management practices. Support IT systems, vendor relationships, office assets, and administrative improvements. Financial Administration & Accountability Assist with A/P & A/R, invoicing, expense reconciliations, and financial tracking. Support Budget monitoring and reporting using QuickBooks and Excel. Maintain contract, insurance, and reporting schedules to support organizational accountability and compliance. Communications & Community Engagement Serve as a welcoming and professional first point of contact for public inquiries, community partners, and stakeholders. Monitor and respond to administrative emails, telephone, voicemail, and online inquiries, directing requests appropriately. Coordinate educational materials, printing, promotional inventory, and resource distribution. Events, Training & Digital Support Assist in coordinating virtual and in-person educational events/workshops, Conferences, training sessions, team and EA Network related activities. Support registrations, scheduling, logistics, speaker coordination, materials, and event delivery where appropriate. Assist with Website updates, digital communications, surveys, and organizational platforms. Minimum of 7–10 years of progressive administrative/operations experience, preferably in the non‑profit, charitable,



or community services sector. Post‑secondary education in business administration, financial management, human resources, or a related discipline, or an equivalent combination of education and experience. Strong proficiency in Microsoft Office & Various design software Experience with QuickBooks, digital databases, and administrative financial processes. Ability to work independently in a remote environment while collaborating effectively with colleagues. Additional assets include: Familiarity with Zoom, Teams, SurveyMonkey, Canva, Constant Contact, CRM platforms, Google Drive, and website content management to name a few. Knowledge of EA Prevention, interpersonal violence (IPV, GBV), seniors' services, and community‑based organizations. Experience supporting Boards of Directors, governance processes, and charitable organizations. Additional language proficiencies beyond English. Familiarity with MAC systems, basic graphic design, and digital communications. The Qualities That Will Make You Shine You manage competing priorities confidently and adapt when plans change. You understand that strong administration and operational excellence are essential to meaningful social impact. At EAPO, your contributions will directly support programs, partnerships, and initiatives that make a difference in communities across Ontario. Bring your strengths to help advance a future free from ageism and elder abuse. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available upon request throughout the recruitment and selection process.

📌 Administration & Operations Associate (Calgary)
🏢 Elder Abuse Prevention Ontario
📍 Calgary