Claims Specialist Level 2, Accident Perks Remote The Commonwell Mutual Insurance Group isn’t just another insurance company — we’re a property & casualty mutual insurer with deep roots in Ontario communities. Our commitment to authentic personal relationships. While technology helps make the process easier, it’s the human connection that truly makes the difference. We are committed to inclusion in recruitment, hiring, professional development, and advancement. We actively work to eliminate bias from our processes and welcome diversity of thought, background, and experience. We promote open dialogue, offer unconscious bias and inclusivity training, and support employee resource groups to ensure that diverse perspectives are heard and valued. The purpose of this position is to review, analyze, negotiate, and settle moderate to complex claims related to Accident Benefits. The incumbent is responsible for thoroughly investigating these losses where necessary, as well as assigning the appropriate independent adjuster and relevant experts to assist in the effective management and resolution of the claim. Supporting the technical development of their peer group through technical training and mentorship is also a key element of this role.



Working knowledge and ability of reading and interpreting all relevant policy wordings including the OAP, and most OPCF endorsements Proficient knowledge of other relevant regulations, including the Insurance Act, WSIB and case law/arbitration decisions, requiring some support in interpretation Proficient demonstration of interpretation and understanding of medical terminology and prognosis Completion of Post-Secondary Education and a minimum of 3-5 years of insurance experience, preferably in claims, is required Prior experience in customer service Ability to provide technical training and mentorship to Level 1 Claims, and Claims Support staff Thorough attention to detail is a must to ensure accuracy of claims documents, policy coverage interpretation and recognition of financial exposure Strong computer literacy including proficiency in all Microsoft Office programs and Internet navigation Perks of Being a Commonwell Crew Member Versatile Work Policy Opportunities for training and career development Community involvement and volunteering opportunities Corporate Wellness Program The Commonwell does not use artificial intelligence to screen or evaluate candidates — your application will be reviewed by a real person on our team. JOIN THE #Commonwell Crew

📌 Claims Specialist, Accident Benefits Level 2 (Ottawa)
🏢 The Commonwell Mutual Insurance Group
📍 Ottawa