Executive & Operations Administrator Fully remote or Hybrid remote (depending on candidates location) Type: Full Time Executive & Operations Administrator The Curbridge Group is a growing Manitoba-based company focused on supporting organizations and individuals through practical HR solutions, resources, and tools. Curbridge: Our HR consulting division, providing practical, hands‑on HR advice and support to businesses and organizations across industries. Directors Desk: Our dedicated HR membership platform for the child care sector. Through an online portal, our members have access to ready-to-use HR templates, resources, training, and ongoing support from HR consultants to help them confidently manage their centres and everyday workplace challenges. Stand Out Staff: Our resume‑building platform, helping job seekers create professional resumes that showcase their skills and experience. Everyone plays a role in supporting the different areas of our business, and responsibilities often overlap across our brands. We're looking for someone who enjoys that variety, takes ownership of their responsibilities, and is comfortable shifting between different areas of the business as priorities evolve. As our Executive & Operations Administrator, you'll play an important role in keeping our day‑to‑day operations running smoothly. From welcoming new Directors Desk members and helping clients navigate our platforms to managing our backend systems and creating marketing materials, your work will directly impact the experience we deliver. If you enjoy a role where no two days look exactly the same, you get to use both your creative and problem‑solving skills, and you take pride in making things happen, this could be a great fit.



While your priorities will shift depending on what's happening across the business, these are the main areas you'll take ownership of. Manage the Directors Desk onboarding process from start to finish, including account setup, invoicing, payment coordination, portal access, and welcome communications. Be a friendly and reliable point of contact for clients who need help navigating Directors Desk or accessing their resources. Investigate and troubleshoot client issues, whether that's a login problem, account concern, or something not working as expected. Communicate with clients through email, phone, and other channels, ensuring they feel informed and supported. Identify and troubleshoot technical issues, researching solutions and knowing when to bring in additional support. Help implement new technology, tools, and processes as our business evolves. Create newsletters, Instagram posts, graphics, and other digital content for our brands. Use Canva and other tools to develop professional, engaging materials that reflect our brand and messaging. Help prepare presentations, webinar materials, event promotions, and other communications. Take content from an idea or direction through to a finished product, with attention to detail, quality, and deadlines. Support invoicing and accounts receivable processes through QuickBooks. Assist with event coordination,



administrative projects, and other operational needs. Provide administrative support to our HR consulting team when needed. Pitch in across the business, recognizing where support is needed and helping move priorities forward. Whether you're helping a client, updating a coworker, or asking for guidance, you communicate clearly, professionally, and proactively. You can juggle competing priorities, keep track of the details, and take pride in delivering quality work. You have a creative side. You enjoy putting together content that looks good, reads well, and represents a brand professionally. You understand that priorities can change, especially in a growing business, and you're comfortable adjusting along the way. Here’s what would help you succeed: Experience in administration, client support, digital operations, or a related role. Strong computer skills and confidence navigating multiple software platforms. Experience with Canva and creating professional digital content. Excellent written communication, proofreading, and editing skills. Experience with CRM platforms, automation tools, or GoHighLevel would be an asset. Experience with QuickBooks, newsletters, or social media scheduling would be an asset. We'll provide training and support to help you learn our processes. New Directors Desk members are onboarded smoothly, questions are answered, and technical issues don't get left hanging. Newsletters, social posts, and other materials are qualified, accurate, engaging, and delivered on time. If you enjoy technology, helping people, getting creative, and being the person who makes things happen, we’d love to hear from you

📌 Executive & Operations Administrator (Ottawa)
🏢 Curbridge
📍 Ottawa