What you’ll accomplish with us As a Workforce Planning Analyst, you’ll be at the core of our mission. Plan workforce requirements and activities, including schedules, vacations, statutory holidays, and offline activities, to maintain the right balance between available capacity and operational needs. Produce and communicate analyses to assess workforce requirements, explain variances between forecasts and actual results, and make recommendations to decision-makers. Monitor key performance indicators, identify trends, risks, and opportunities for improvement, and contribute to the development of dashboards, reports, and analytical tools. Ensure the smooth execution of workforce planning processes, including schedule selections, vacation calendars, and activity planning, while contributing to their optimization and standardization. Optimize the use of workforce planning tools, including Genesys WFM, and develop or improve models, calculators, and other decision-support tools. Participate in projects and initiatives that impact operational capacity and recommend process efficiency improvements. Collaborate closely with multidisciplinary teams, including operations, analytics, and project management, and contribute to strategic discussions and recommendations. Has minimum 3 years of experience in workforce planning; Has knowledge of a workforce planning tool, including Genesys WFM; Stands out for their leadership and ability to influence, as well as their ability to turn analyses into clear and useful recommendations for decision-making; Has project management skills and is comfortable collaborating with various stakeholders; Has knowledge of Lean Six Sigma, considered an asset; Has knowledge of Power BI, considered an asset; Has a relevant combination of education, extensive experience, and recognized expertise in the field; Has an advanced level of French proficiency, as the team is French-speaking and all team meetings and day-to-day interactions are conducted in French.



AI is in everyone's hands, empowering you to increase your personal effectiveness while supporting the organization's growth; Flexible group insurance plans Competitive retirement savings plan Vacation program, wellness days, and personal development days Employee and Family Assistance Program (EFAP) Ergonomic furniture program Performance bonus Posting End Date 2026-11-10 With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate. iA Financial group includes of the following entities: iA Services financiers, iA assurance auto et habitation, iA Gestion privée de patrimoine, PPI Management, Investia, iA Gestion de placements, Prysm, iA Clarington, Michel Rhéaume et associés, Garanties Nationales, WGI Manufacturing, WGI Service Plan Division, Lubrico, iA Financement auto Our Commitment to Diversity and Inclusion At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability. Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Technology and Artificial Intelligence in Recruitment To optimize and support our recruitment process, iA Financial Group may use certain technological tools, including artificial intelligence. We are committed to supporting and celebrating diversity because we believe that it is by bridging our differences that we will be stronger. We are also committed to creating a stimulating and safe work workplace, in addition to offering a real work-life balance with our flexible work model.

📌 Regulatory Planning Analyst (Quebec City)
🏢 Industrial Alliance, Auto and Home Insurance
📍 Quebec City