Catalyst Canada is seeking an Account Manager specializing in Client Relationship Management. The hands‑on and details-oriented with a focus on maintaining the highest level of client relationship, as well as maintaining and building revenue streams for existing clients. We are looking for a proactive self-starter with a passion for maintaining client relationships, understanding customer needs, and collaborating with internal teams to meet deadlines and expectations. Experience dealing with external clients and managing projects from requirements gathering to execution is essential. There will be some project management responsibilities for assigned clients. These are generally for upsell and small consulting engagements with the support of the existing operational Catalyst technical team. Catalyst IT Canada operates as part of the Catalyst IT Global Network, with offices in Canada, Australia, New Zealand, and the UK. This role will need strong French language skills. Candidates should be native French speakers or fully bilingual
- comfortable in both English and French across spoken, written and verbal communication. Leading small client-specific and internal projects.



Managing the contractual renewal cycle of Managed Service engagements. Coordinate internal and external resources to ensure project adherence to scope, schedule, and budget. Identify opportunities for account growth and work towards achieving revenue retention and growth targets. 2+ years of experience in Account Management, Client Relationship Management, Project Management, or a similar role. ~ Understanding of the Educational Technology market. ~ Proven ability to manage client relationships and work with all levels of management both internally and externally. ~ Exceptional written and verbal communication skills in both French and English required. ~ 100% remote work arrangement with occasional travels (client meetings and team gatherings) ~ Full benefits paid by company from day 1 (medical, dental & vision) ~ Annual training allowance ~ These requirements should aid in your understanding of what “ideal” looks like to Catalyst. This role is a full-time, remote chance for candidates based in Canada. We use AI tools to help screen for this role. These tools support our recruitment process, but do not make final hiring decisions.

📌 Remote Account Manager (Edmonton)
🏢 Catalyst IT Canada | Moodle Premium Certified Partner
📍 Edmonton