Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence. At Aviva Canada, we put people first, our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; We are currentlyhiringField Adjusters to join our Property Field Claims team. This role will be homebased,and we are looking for adjusters in the Greater Toronto Area. Completes on site and/or virtual inspections of commercial claims Investigate and negotiate various Commercial Property Claims in accordance with Aviva’s claim procedures and guidelines. Review facts, policy, technical reports, firemarshall reports, case law, and make decisions on coverage, value of the claim and negotiate/settle the claim accordingly Stand as an expert and provide in-depth commercial claims guidance/advice to customers, peers and other stakeholders Responsible for data accuracy and the issuance of payments to vendors, insureds and experts. Effectively advise and counsel customers on claim status, provide prompt and exemplary customer service and while keeping related parties informed of the claims status. Responsible for recognizing questionable claims, subrogation and risk opportunities. Correspond with third parties, lawyers, insureds, brokers, underwriting team and individuals or companies who have an interest in the claim settlement.



2+years experience as a Field adjuster handling Commercial lines claims ~ Minimum of 1 Year experience handling first-party commercial claims including but limited to building owner/tenant, business income, stock, cargo, builder’s risk, crime and equipment claims for a wide variety of industries ~ A customer focused mindset with a strong commitment to delivering timely, fair, and professional claims service. ~ Ability to work in a quick-paced environment to support customer demand ~ High level of comfort dealing directly with key commercial clients and brokers on all claim related issues and other assistance as required ~ Computer proficiency; Excel, Word, PowerPoint, Outlook, Guidewire ~ Assist and support during high volume catastrophes as needed (Evenings and Weekends) ~ Strong background in Property Insurance ~ Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity. Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities. Hybrid flexible work model. Competitive vacation package with the option to purchase 5 extra days off per year. Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion. Corporate wellness programs to support our employees’ physical and mental health. Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position. Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment.

📌 Field Adjuster (Quebec City)
🏢 Aviva
📍 Quebec City