Coordinate e-commerce operations and retail activities while monitoring online orders, website performance, and inventory across customer channels. This primarily office-based role supports digital and boutique execution. As an E-Commerce and Retail Operations Coordinator, you will support daily operations across online and physical channels. You will work with boutiques, customer service, warehouse partners, HQ, and cross-functional teams. Your responsibilities include order flow, website updates, fulfillment, inventory, reporting, and process improvement.

Key Responsibilities
Monitor online order flow and website performance Support website testing and implementation of updates Coordinate boutique transfers, replenishment, and cycle counts Monitor fulfillment, returns, deliveries,



and inventory levels Prepare recurring reports and support business initiatives

Requirements:
Ability to work primarily in an office-based computer workplace Ability to manage digital documentation and detailed paperwork Ability to lift, push, pull, and hold boxes and fixtures Availability for 40 hours weekly as a full-time employee Availability for occasional additional hours during peak periods Support e-commerce coordination, website operations, fulfillment, inventory, and reporting across online and retail channels. #J-18808-Ljbffr

📌 Head of Online Operations (Toronto)
🏢 The Swatch Group Canada
📍 Toronto