Deliver exceptional customer service from home while supporting scholarship callers through attentive listening and accurate answers. This full-time temporary assignment runs until April 3, 2027. As a Customer Service Representative, you will assist families and schools participating in the scholarship program. You will respond to student inquiries, scholarship applications, and funding-status questions. Your work helps ensure callers receive answers, remain satisfied, and complete student registration.

Key Responsibilities
Respond to incoming calls about student inquiries Answer scholarship application and funding-status questions Use probing questions to identify caller needs Provide solutions through active listening and accuracy Support satisfied callers and registered students

Requirements:
Excellent verbal and written communication skills Robust multitasking abilities and attention to detail Fluency in English Customer service experience and problem-solving drive Microsoft Office familiarity and reliable wired internet Support scholarship families and schools remotely through customer service, communication, problem-solving, and careful attention to detail. #J-18808-Ljbffr

📌 Temporary Scholarship Customer Service Representative (Quebec City)
🏢 Sutherland
📍 Quebec City