An EPIC MyChart/Mobile Apps Analyst is an Epic EHR specialist who supports patient-facing digital healthcare applications, particularly MyChart, which allows patients to access medical records, schedule appointments, communicate with providers, view test results, and manage other healthcare activities.
Key responsibilities
Configure, build and maintain Epic MyChart patient portal functionality. Support mobile app workflows, including patient login, appointment scheduling, eCheck-in, messaging, notifications and test-result access. Troubleshoot production issues and support application upgrades. Perform unit testing, integration testing and user acceptance testing (UAT). Coordinate with Epic Ambulatory, Cadence/Prelude, patient access and integration teams as required. Must-have candidate profile Epic MyChart certification
- Must Have Hands-on Epic MyChart build, configuration and production support. Experience with patient portal and mobile application workflows. Testing, troubleshooting, documentation and stakeholder communication. EpicCare Ambulatory experience is a robust advantage.